Bruksvilkår

Welcome to hokaroadrunning.co.uk. These Terms of Use explain the conditions that apply when you access, browse, and interact with our website. They are intended to help visitors understand how the website may be used, what responsibilities apply when accessing its content and features, and how we seek to maintain a safe, reliable, and respectful online environment.

Our website provides information about road-running shoes, performance trainers, sportswear, clothing, and related accessories. Visitors may browse product listings, review available product details, use website features, and access information about shopping, delivery, returns, and customer support.

By accessing or using hokaroadrunning.co.uk, you agree to comply with these Terms of Use and the laws applicable to your use of the website. If you do not agree with these terms, please discontinue use of the website.

These Terms of Use govern website access and conduct. Purchases are additionally subject to our Terms of Sale and other applicable shopping policies. Nothing in these terms removes or restricts any statutory rights that cannot lawfully be excluded under UK law.

1. Purpose and Scope of the Website

hokaroadrunning.co.uk is an online retail website focused on road-running footwear and related athletic products.

The website is intended to help visitors discover available products, review relevant product information, and access the features needed to make informed shopping decisions.

Our online content may include product descriptions, photographs, size and colour selections, category pages, navigation features, policy documents, and customer support information.

The availability and presentation of particular features may change as the website develops. We aim to keep the website useful and accessible, but we cannot guarantee that every feature will be available without interruption at all times.

These Terms of Use apply to visitors, customers, and other individuals accessing the website, whether or not they complete a purchase.

2. Acceptance of These Terms

By using hokaroadrunning.co.uk, you acknowledge that these Terms of Use apply to your access and activities on the website.

You should read these terms carefully before using interactive features, submitting information, or relying on information presented on the website.

If you access the website on behalf of another person or organisation, you are responsible for ensuring that your use is authorised and complies with the applicable requirements.

Your use of the website does not automatically establish a purchase contract. Any purchase is subject to the relevant ordering process, acceptance arrangements, and Terms of Sale.

Where additional conditions apply to a particular service or feature, those conditions should be read together with these Terms of Use.

3. Permitted Website Use

You may use hokaroadrunning.co.uk for lawful personal browsing, product research, and shopping activities.

Permitted activities include reviewing product listings, comparing available options, reading published policies, checking relevant order information where available, and contacting customer support about legitimate enquiries.

You may also use ordinary website functions to navigate between pages and select products for personal purchase.

Your use must comply with applicable laws and must not interfere with the operation of the website or the rights of other users.

We expect visitors to interact with the website responsibly and to avoid activities that could compromise its security, availability, or integrity.

Any use outside the scope of these terms may be restricted where reasonably necessary and legally permitted.

4. Prohibited Activities

When using hokaroadrunning.co.uk, you must not engage in activities that are unlawful, deceptive, abusive, or likely to interfere with the website or other users.

Prohibited activities include:

• Attempting to gain unauthorised access to website systems, accounts, or restricted areas.
• Introducing malicious software, harmful code, or other technology intended to damage or disrupt systems.
• Attempting to bypass security measures or interfere with website functionality.
• Using automated tools to overload the website or collect information in a manner that is unlawful or unauthorised.
• Submitting false, misleading, or fraudulent information through website forms.
• Attempting to interfere with payment processing, order records, or other transaction-related functions.
• Using the website to distribute unlawful, threatening, or otherwise prohibited material.
• Copying or exploiting protected website content without permission or another lawful basis.
• Engaging in activity that infringes the rights of other people or organisations.

We may investigate suspected misuse and take proportionate action where permitted by law.

5. Access to the Website

We aim to make hokaroadrunning.co.uk available to visitors on a reliable basis.

However, access may occasionally be interrupted by maintenance, software updates, hosting problems, security measures, connectivity issues, or circumstances outside our reasonable control.

We may need to modify, suspend, or temporarily restrict parts of the website to address technical problems, protect security, or improve performance.

Where reasonably practicable, we aim to minimise disruption and restore affected functions as soon as possible.

Temporary unavailability does not automatically affect the terms of an existing purchase contract or remove any legal obligation that applies to an accepted order.

If an interruption affects an existing purchase or customer enquiry, please use the available contact options to request assistance.

6. Product Information and Website Content

We aim to present product information in a clear and useful format so that visitors can assess the characteristics of available items.

Product pages may include descriptions, photographs, sizing information, colour options, materials, and other details relevant to the item.

Although we take reasonable care when preparing website content, information may occasionally require correction or updating.

Images may appear differently depending on the device, browser, screen settings, and lighting conditions used when viewing them.

Product descriptions should be considered alongside the details presented for the specific product and variation selected.

If you identify an apparent error or an inconsistency that could materially affect a purchasing decision, please contact customer support.

Nothing in this section excludes any legal requirement concerning the accuracy of product descriptions or the conformity of goods supplied to consumers.

7. No Guarantee of Individual Product Suitability

Information published on hokaroadrunning.co.uk is intended to assist customers in understanding the products offered.

It does not guarantee that a particular shoe, trainer, garment, or accessory will suit every individual.

Running comfort and footwear suitability can vary according to foot shape, sizing preferences, running style, training conditions, and intended use.

Customers should review the available product details and consider their own needs before choosing an item.

Where a product page provides specific instructions or warnings, those details should be considered before use.

If you require specialist advice about a medical or physical concern affecting your choice of footwear, consider consulting an appropriately qualified professional.

This section does not limit statutory rights where goods are faulty, misdescribed, or otherwise fail to meet applicable legal requirements.

8. Intellectual Property Rights

Content displayed on hokaroadrunning.co.uk may be protected by copyright, trade mark, design rights, database rights, or other intellectual property laws.

This may include written descriptions, original graphics, photographs, page layouts, website design elements, and other materials made available through the website.

Unless otherwise stated, these materials are provided for viewing and ordinary personal shopping purposes.

You must not reproduce, republish, distribute, modify, sell, or commercially exploit protected content without the required permission or another lawful basis.

Nothing in these terms prevents use that is expressly permitted by law, including applicable exceptions to intellectual property rights.

Product names, brand references, and third-party marks remain subject to the rights of their respective owners. Their appearance on the website does not automatically transfer ownership or imply an endorsement beyond what is expressly stated.

9. Trade Marks and Brand References

The website may refer to product brands, footwear models, manufacturers, or other commercial identifiers to describe or distinguish the products listed.

Such references are intended to help visitors identify the relevant products and understand the information provided.

Trade marks and other protected identifiers may belong to their respective rights holders.

You may not use website branding or another party’s trade marks in a misleading manner or in a way that unlawfully suggests affiliation, sponsorship, or authorisation.

If you believe that material on the website infringes your intellectual property rights, please contact customer support with sufficient information to identify the content and explain the basis of your concern.

We will review relevant reports and consider appropriate action in accordance with applicable law.

10. Information Submitted by Visitors

Certain website features may allow you to submit information, including contact forms, product enquiries, support requests, or other communications.

You are responsible for ensuring that information you submit is accurate to the best of your knowledge and does not unlawfully infringe the rights of another person.

Please do not submit malicious code, unlawful content, another person’s confidential information without proper authority, or unnecessary sensitive personal information.

Information submitted through the website may be used to respond to your request, administer relevant services, maintain appropriate records, or meet legal obligations.

The handling of personal information is explained in our Privacy Policy.

Submitting information through a website form does not guarantee that a particular product, service, or outcome will be available.

11. Customer Accounts and Account Security

If account functionality is available on hokaroadrunning.co.uk, additional account-specific conditions may apply.

You are responsible for providing accurate registration information and taking reasonable steps to protect your account credentials.

Do not share your password or authentication details with unauthorised individuals.

If you believe that your account has been accessed without permission, please take appropriate steps to secure it and contact customer support as soon as possible.

We may take reasonable measures to protect accounts and website systems, including investigating suspicious activity or restricting access where legally permitted.

Any account-related action will be considered in light of the circumstances and applicable law.

12. Website Security and Technical Integrity

We take reasonable steps to support the security and proper functioning of hokaroadrunning.co.uk.

Visitors must not attempt to compromise the website through unauthorised access, interference with software, exploitation of vulnerabilities, or other harmful activity.

You must not knowingly transmit viruses, ransomware, spyware, or other malicious code through the website.

You must also avoid activities that place an unreasonable burden on website infrastructure or interfere with the normal experience of other visitors.

If you identify a possible security issue, please report it through the published customer support channels rather than attempting to exploit the vulnerability or access information that does not belong to you.

We may take appropriate action to investigate and address credible security concerns.

13. Automated Access and Data Collection

Automated access to website content must comply with applicable laws, these terms, and any technical restrictions communicated through the website.

You must not use bots, scraping tools, or similar systems to interfere with website operation, bypass access controls, or collect personal information unlawfully.

Automated activity that creates excessive traffic, disrupts services, or compromises the integrity of website information may be restricted.

Nothing in this section is intended to prohibit activity that is expressly permitted by law or otherwise authorised by us.

If you wish to use website content for a commercial, technical, research, or other purpose beyond ordinary browsing, please obtain any permission required before proceeding.

14. External Links and Third-Party Services

hokaroadrunning.co.uk may provide links to external websites or services, including payment interfaces, parcel tracking pages, or other resources that may be useful to visitors.

These external services may operate independently and be subject to their own terms, privacy notices, security practices, and availability arrangements.

We do not automatically control the content or operation of independent third-party websites.

The presence of a link does not, by itself, constitute a guarantee of the external service or an endorsement of every statement made on that website.

Before using an external service or submitting information to it, you should review the relevant terms and privacy information.

Where a third-party provider supports a function that we use to fulfil our own contractual or legal responsibilities, those responsibilities remain subject to the applicable arrangements and law.

15. Cookies and Similar Technologies

The website may use cookies and similar technologies to support essential functionality, remember preferences, maintain security, and measure permitted website usage.

Some technologies may be necessary for the website to function, while others may require your consent under applicable UK privacy and electronic communications rules.

Where required, optional technologies will be activated only after the relevant consent has been obtained.

You may be able to manage your choices through the cookie preference controls available on the website or through your browser settings.

Restricting certain cookies may affect some website functions.

For detailed information about the technologies used, their purposes, and how preferences can be managed, please consult our Cookie Policy.

16. Personal Information and Privacy

Your use of hokaroadrunning.co.uk may involve the processing of personal information, depending on the pages and services you use.

Information may be handled to respond to enquiries, administer purchases, protect website security, provide requested services, and meet applicable legal requirements.

We aim to process personal information in accordance with the UK GDPR, the Data Protection Act 2018, PECR, and other relevant legislation.

Our Privacy Policy explains the types of information that may be processed, the lawful bases relied upon, relevant sharing arrangements, retention practices, and the rights available to individuals.

These Terms of Use should not be interpreted as blanket consent to every type of data processing. Where consent is required, the applicable consent process will be followed.

17. Reviews, Feedback, and Suggestions

If the website provides a facility for reviews, ratings, or other feedback, submissions must be relevant, lawful, and based on genuine experience where they are presented as customer reviews.

You must not knowingly submit fabricated reviews, impersonate another person, manipulate ratings dishonestly, or use feedback features to distribute unlawful or abusive material.

We may review reported content and take appropriate action where a submission breaches applicable rules or legal requirements.

If you send suggestions or general feedback about the website, we may use that information to assess potential improvements, subject to any rights or restrictions that apply.

Personal information contained in feedback will be handled in accordance with our Privacy Policy.

18. Misuse, Restrictions, and Suspension

Where we reasonably believe that website activity breaches these terms, threatens security, violates applicable law, or interferes with the rights of others, we may take proportionate action where legally permitted.

Depending on the circumstances, this may include restricting a feature, blocking harmful automated traffic, investigating a reported incident, or suspending access to an affected function.

We aim to consider the nature and seriousness of the activity before taking action.

Any action affecting an existing purchase, contractual right, or consumer remedy will remain subject to the applicable terms and legal requirements.

Nothing in this section gives us unrestricted authority to disregard an accepted order or remove a right that cannot lawfully be excluded.

19. Disclaimers Concerning Website Availability

We aim to provide useful and reasonably accurate website content, but we cannot guarantee that every page will always be complete, current, error-free, or continuously available.

Technical problems, third-party service interruptions, maintenance, and other operational circumstances may occasionally affect the website.

Where appropriate, we may update, correct, or remove content that is outdated, inaccurate, or no longer relevant.

This does not affect any contractual commitment that has already become binding or any statutory duty that applies to an existing transaction.

Nothing in these terms excludes liability or obligations where doing so would be unlawful.

20. Limitation of Liability

Nothing in these Terms of Use excludes or restricts liability where exclusion or restriction is prohibited by UK law.

In particular, these terms do not exclude statutory consumer rights or any liability that cannot lawfully be limited.

Where permitted by law, responsibility for a specific matter will depend on the circumstances, the relevant contractual arrangements, and the applicable legal requirements.

If a website issue affects a purchase, delivery, payment, or other contractual matter, the relevant shopping policies and Terms of Sale should also be considered.

Nothing in this section is intended to reduce the legal protections available to consumers under applicable UK legislation.

21. Changes to Website Features and Content

We may update website layouts, navigation, product categories, content, and technical features as the website develops.

Such changes may be made to improve usability, correct errors, introduce new functionality, or maintain security.

We may also remove or modify content that is outdated or no longer relevant.

Where a change affects a specific service, we aim to provide relevant information where reasonably necessary.

A website update does not automatically amend an existing purchase contract or remove any rights that have already arisen.

Any change to contractual arrangements will be handled in accordance with the applicable terms and legal requirements.

22. Changes to These Terms of Use

We may revise these Terms of Use when website operations, available features, or legal requirements change.

The current version will be published on hokaroadrunning.co.uk.

We encourage visitors to review the terms periodically, particularly if they use interactive features or return to the website after a substantial period.

Where a material change requires notice or another action under applicable law, we will take the appropriate steps.

Continued use of the website after a revision may indicate acceptance of the revised terms where legally appropriate, but it does not override any separate consent requirement or automatically amend an existing purchase contract.

23. Governing Law and Jurisdiction

These Terms of Use are intended for use in the United Kingdom and are subject to applicable UK law.

The relevant rules may differ depending on whether a matter falls under the law of England and Wales, Scotland, or Northern Ireland.

Where a consumer protection rule or mandatory jurisdiction provision applies, it will take precedence over any inconsistent wording in these terms.

Nothing in this section deprives a consumer of mandatory legal protections available under the law applicable to their circumstances.

24. Severability

If any provision of these Terms of Use is found to be invalid, unenforceable, or inconsistent with a mandatory legal requirement, the relevant provision will be interpreted or limited to the extent necessary where legally permitted.

The remaining provisions will continue to apply to the extent that they remain valid and enforceable.

This section does not permit a provision to be rewritten in a way that unlawfully removes consumer rights or alters an existing contractual obligation.

25. Contact and Reporting Concerns

If you have questions about these Terms of Use, encounter a website problem, or wish to report suspected misuse of website content or functionality, please use the contact options published on hokaroadrunning.co.uk.

When submitting a report, explain the issue clearly and provide the relevant page or feature details where possible.

Please avoid including passwords, full payment card details, or other confidential credentials in ordinary support messages.

We aim to review relevant enquiries and provide appropriate guidance based on the circumstances.

26. Our Commitment to Responsible Website Use

At hokaroadrunning.co.uk, we aim to maintain an online environment that supports convenient browsing, useful product information, and responsible interaction.

We encourage visitors to use the website lawfully, respect intellectual property rights, protect their personal information, and avoid activities that compromise security or interfere with other users.

Our approach is based on clear website rules, appropriate security measures, responsible information handling, and respect for applicable UK law.

We also recognise the importance of maintaining a practical and accessible browsing experience for customers exploring road-running footwear and related products.

Thank you for visiting hokaroadrunning.co.uk. We appreciate your interest in our website and ask all visitors to use its content and features responsibly and respectfully.